Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kimbolton Wines relationship with you in the context of this website.
The term "Kimbolton Wines" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Wine-Specific Conditions
Legal Requirements
You must be 18 years of age or older, to order or receive alcoholic beverages from Kimbolton Wines. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 18 years of age or older who is not intoxicated). Wines purchased from Kimbolton Wines are not for resale, and are for personal consumption only.
Credit Card Charges
Orders are by credit card only. We accept Visa and MasterCard.
Minimum Purchase
No minimum purchase is required.Â
Shipping Costs
Australia Post is Kimbolton Wines carrier of choice.Â
Wine is a Delicate Commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Kimblton Wines is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser. We will however hold off sending wine in conditions of extreme heat, but will notify you of this decision before it occurs.
Wine Returns and Refunds
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to cellardoor@kimboltonwines.com.au to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 08 8537 3002 for return instructions.
Cellar Door Experiences
Kimbolton cellar door experiences range from 1 hour to 2 hours.
 Should you decide to cancel a booking within 24hrs of arrival, you may incur a 100% cancellation fee. Cancellation fees apply to any and all circumstances, including severe weather events as well as any factor that is out of the control of Kimbolton Wines. Alternatively, a full credit can be applied for use at a later date.
 For any clarification regarding these conditions please contact cellar door to discuss. Should you be running late please contact us immediately, your allocated time slot will only be held for 15 minutes after your arrival time.
 Please note all Public Holidays will incur a 15% surcharge on food.
Cellar Door Events
You may request to cancel your ticket for a full refund, up to 72 hours before the date and time of the event. After this time we will transfer your ticket to another event of your choice.
 Please call us at least 24 hours before the scheduled event on 08 85373002 if you wish to cancel your ticket.
Group Bookings and Functions
Bookings cancelled before 24hrs receive a full refund, however, cancellation within 24hrs may forfeit your booking fee.
 Cancellation fees apply to any and all circumstances, including severe weather events as well as any factor that is out of the control of Kimbolton Wines. Alternatively, a full credit can be applied for use at a later date.
 Call us at least 24 hours before the scheduled event on 08 85373002 if you wish to cancel your group booking/function.
